There is nothing more important in a service provider than transparency. Whether they work in IT or anywhere else, you must be able to trust the organization that supports your business. You can’t just rely on a handshake when it comes to the safety and stability of your business.
Make a Service Provider Audit Part of Onboarding
There are so many elements you must control when partnering with a new service provider. You have to be sure they offer the services you need. Their prices have to be within your budget. They also need to share at least some of the same values that you do. At 42, we believe a plan for an IT service provider audit should be part of the onboarding process from the very beginning.
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Any managed service provider (MSP) worth their salt should offer to help you set up internal audits for the quality of their outsourced operations. The team at 42 is not afraid of multiple types of audits on our performance. In fact, we encourage it because we want you to see the progress we’re making and all the work we put into your managed services.
Have a Disaster Recovery MSP Checklist Ready?
Professional information security at the business level requires more than just firewalls and intrusion monitoring. You must also have fail-safes in place in case those security precautions are ever overcome by a new threat or personnel error.
Disaster recovery (DR) strategy and business continuity planning are a crucial part of protecting the future of your business. Be sure to review DR plans with your service provider. They should be able to predict recovery time objectives and the resiliency of your information systems.
Compliance Audits Keep Your Business Safe
For the customers we partner with, we perform IT security compliance assessments along with compliance assessments for HIPAA and IT SOX. Compliance programs set the industry standards for protecting customers, shareholders, and the businesses themselves.
You need to know your service provider is familiar with those compliance standards and is executing them accurately. Compliance audits can cost a company in legal fees or financial penalties. 42 makes it easy to audit our compliance. We don’t take any shortcuts and there multiple levels of controls put in place to ensure your business is compliant.
