There are so many elements you must control when partnering with a new service provider. You have to be sure they offer the services you need. Their prices have to be within your budget. They also need to share at least some of the same values that you do. At 42, we believe a plan for an IT service provider audit should be part of the onboarding process from the very beginning.
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Any managed service provider (MSP) worth their salt should offer to help you set up internal audits for the quality of their outsourced operations. The team at 42 is not afraid of multiple types of audits on our performance. In fact, we encourage it because we want you to see the progress we’re making and all the work we put into your managed services.